Return Window
We accept returns within 14 days of the delivery date. Requests submitted after this window will not be accepted.
Proof of Purchase
A valid proof of purchase (order confirmation or receipt) is required for all returns. Returns without proof of purchase cannot be processed.
Condition of the Item
Returned items must be in very good condition: unworn, unwashed, unaltered, and with all original tags attached. Items showing signs of wear, damage, odor, or alteration will not be accepted and will be sent back to the customer at their expense.
How to Start a Return
Contact us via our Contact page with your order number and reason for return. Once approved, we will provide instructions for sending the item back to us.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a reasonable timeframe. Please note that shipping costs are non-refundable, unless the return is due to our error.
Non-Returnable Items
Sale items and gift cards are final sale and not eligible for return or refund, unless otherwise stated at time of purchase.
Exchanges
We currently do not offer direct exchanges. If you would like a different size or item, please return your original order for a refund and place a new order.